Family Health Services: FAQs

You first need to fill out our New Patient Packet. This can be downloaded from our Forms page or can be acquired at the FHSEC office you would like to attend.

We would prefer appointments to be scheduled, but we do allow for walk-in appointments. We promise to have you seen within the hour.

We accept Medicaid, Medicare, commercial and private insurances. We also offer a sliding fee scale for those uninsured or underinsured. Please visit our New Patient page to learn how the Sliding Fee Scale can assist you in affording quality, health care.

All self-pay patients are requested to make a $12 payment at the time of their office visit. Special payment arrangements can be made if needed.

In order to transfer your records to us or from our records department you need only to fill out a records release form that can be found here.

A list of our Medical Services can be found here .

An appointment can be made by calling the office you frequent. Contact information can be found here . Please give 24 hours notice when cancelling or rescheduling appointments.

All refills on medications will be called to your pharmacy after 5:00 pm. Please do not call back to see if your refill has been called in. All prescriptions are called in within 24 – 48 hours.

It may take at least 30 days for the completion of disability forms as well as insurance forms and the actual transfer of records.

Yes, our policy is that once you have been away from our practices for over 3 years you must fill out a New Patient Packet and be seen as a new patient once again. You can find that information at our Forms page.

In order to receive treatment, minors must be accompanied by their parent/guardian or an individual who receives prior written approval from their parent/guardian.